Description
With one support token, our support team will help to resolve one technical support request to ensure your business IT cloud systems are operational.
Support Token
Price range: ₦15500 through ₦20500
FAQ
WHAT SERVICES ARE IN CONTENT MANAGEMENT
Content management includes publishing new material, adding media content, creating backup, updating (replacing) content and testing.
WHAT ARE THE SERVICES IN WEBSITE MAINTENANCE
Website Maintenance includes layout and optimization, adding new block, module, updating plugin, updating theme, updating WordPress core file, faster load time, bandwidth saving, securing, fixing broken link, debugging and testing.
WHAT ARE THE SERVICES IN IT CLOUD SUPPORT
End-user Support includes resolving technical issue the user may have from Email service, user account management and other end-user related issue with the cloud services.
HOW DOES THE SUPPORT TOKEN BILLING WORK
On-Demand WordPress Support and IT Cloud Support are both pre-paid support tokens. Each token has only one task to be carried out with any of them.
HOW DO I GET SUPPORT
When you make an order and payment, you can immediately submit your support requests by sending an email to support@isnetconsultancy.com All support requests are treated within 48 hours during business hours (9:00 to 17:00 GMT Weekdays)
Terms
- Purchased support token is valid for one month only.
- Purchased support token becomes invalid after it has been used and the associated support ticket is closed.
- Purchased support token is not transferable between customers or rolled over to months.
- Purchased support token is not refundable.
Additional information
| Support Tokens | IT Cloud Support, On-Demand WordPress Support |
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