Support Token

Price range: ₦15500 through ₦20500

SKU: N/A Category:

Description

With a valid support token, our support team will  help you to resolve one technical support challenge you might have and ensure your business IT cloud systems are operational.

FAQ

 

WHAT SERVICES ARE IN CONTENT MANAGEMENT
Content management includes publishing new materials, adding media content, creating backups, updating (replacing) content and testing.

WHAT ARE THE SERVICES IN WEBSITE MAINTENANCE
Website Maintenance includes layout and optimization, adding new blocks, modules, screens, updating plugins, updating themes, updating WordPress core files, faster load times, bandwidth saving, securing, fixing broken links, debugging and testing.


WHAT ARE THE SERVICES IN IT CLOUD SUPPORT

Enduser Support includes resolving technical issue the user may have from Email service, user account management and other end-user related issue with the cloud services.

HOW DOES THE SUPPORT TOKEN BILLING WORK
On-Demand WordPress Support and IT Cloud Support are both pre-paid support tokens. Each token has only one task to be carried out with any of them.

HOW DO I GET SUPPORT
When you make an order and payment, you can immediately submit your support requests by sending an email to support@isnetconsultancy.com  All support requests are treated within 48 hours during business hours (9:00 to 17:00 GMT Weekdays)

Terms

 

  1. Purchased support token is valid for one month only.
  2. Purchased support token becomes invalid after it has been used and the associated support ticket is closed.
  3. Purchased support token is not transferable between customers or rolled over to months.
  4. Purchased support token is not refundable.

Additional information

Support Tokens

IT Cloud Support, On-Demand WordPress Support